Ticket #728 ( Pending Customer )

Short Description Error message:
Entered By: mmwebesa@totsol.net When: 2001-04-24 15:28:39 Build: 2.0.6F
Categories Type: Question   Department: Product   Category: Not Categorized
After installing the aspsurfer.exe component I keep on 
getting this error message when I try testing my pages from 
the devcenter.  Could you kindly tell me what I am doing 
wrong.  Thanks.

The error message:
"Internal Communications error with SSurfer.AspRequest
Error Description:
Unable to find HTTP host "support.screensurfer.com:80"-- 
Error Code=11001, Description=No Text Available for this 
Append By: Big Kahuna  When: 2001-04-24 16:38:24  New Status: Pending Customer
Martin, the address of your Screensurfer machine is 
incorrect.  It's currently pointing 
to "support.screensurfer.com:80".  To change this address 
in the COM object, please perform the following:

- Click on Start-Run and enter "regedit"
- Double-click on HKEY_LOCAL_MACHINE
- Double-click on Software
- Double-click on iE (if running V3) or Intelligent 
Environments (if running V2)
- Click on AspRequestTarget
- Double-click on Address
- Change the value to the IP address or DNS name of your 
Screensurfer machine:terminal port (most likely, your 
terminal port is 82)

Once this value is changed, stop your Screensurfer service 
and restart.  
Append By: Big Kahuna  When: 2001-04-25 09:55:06  New Status: Pending Customer

A correction to the answer to your question.  After 
updating the registry instead of stopping and restarting 
the Screensurfer service, stop and restart the IIS services 
via the Services Applet in the Control Panel.  That way the 
AspSurfer.DLL, which is loaded by IIS, will get reloaded 
and will read the update to the registry.  Thanks!