Description
|
We have had a problem a couple of times now where we click
the StateData command in the admin console when viewing an
active session and it brings up an empty window that
doesn't paint. After that the admin console is hung. We
try to hit it and it returns nothing. The app is still
working fine, we can log in just like normal, but we are
running blind so to speak since we can't get into the admin
console to monitor things. Have you seen problems like
this? Is there a newer release that corrects this?
Thanks
|
Comment
|
What is probably happening is that you have a hung script
(looping maybe, or very long timeout wait for a screen that
isn't going to arrive)--the access to the state data is
protected by a mutually exclusive semaphore, so that it
cannot be read if a script is actively "working" on that
session.
The bug from our side is that the State Data view in the
console should NOT be an infinite wait on the data
semaphore, and it probably is. We should fix this so that
it doesn't wait indefinitely, since that is what hangs the
console.
In the meantime, you may want to view the HTTP threads
prior to viewing statedata--if there is an HTTP thread that
is in "script wait" mode, and is assigned to the session
you are interested in...DON'T do a view statedata!
Actually, viewing the HTTP threads may help you in figuring
things out, since it will tell you what section of code is
executing in the "hung script".
|