Short Description
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unresponsive
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Entered
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By:
JKwan
When: 2001-02-15 17:00:12 Build: 3.0.0F Bet
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Categories
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Type:
Problem
Department: Product
Category:
Not Categorized
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Description
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We have a test site that is using the SSurfer.AspRequest
component to access a system on AS400 (TN5250). It was
working earlier, but as of a couple of hours ago, the web
page does not seem to be responding.
I have talked with an AS400 administrator, and it seems
that a session was made successfully. The logon user was
able to successfully logon to AS400 and no errors are
generated for the duration of that session.
Also, we have another site that is using Screensurfer
v2.0.4K beta2, and it is having the same problem. Could
this be a problem with the terminal port?
I am not very familiar with Screensurfer, so I hope I have
explained the problem correctly. Your help is much
appreciated!
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Append
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By: JKwan When: 2001-02-15 17:11:58 New Status:
Pending IE
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Comment
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I don't know if this is useful, but I have written a Visual
Basic application that makes use of the
ASPSurferLib.SSRequest component to do basically what is
done in the Active Server Page above. The error that is
returned is: "Unable to connect to group LU_Group_1--rc=3
(Connection Negotiation failed - LU may already be in-use)."
Also, please let me know if you would like to see the
SurfDiag.Log file.
Thanks!
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Append
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By: WindSurfer When: 2001-02-15 17:15:19 New Status:
Pending Customer
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Comment
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Yes, the surfdiag.log file would be very useful, as would
the templates.log file, both of which are created when
running Screensurfer in diagnostic mode.
Please email to surfer@ie.com, attaching the two files and
setting the subject as Ticket #680...
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