Ticket #680 ( Pending IE )

Short Description unresponsive
Entered By: JKwan When: 2001-02-15 17:00:12 Build: 3.0.0F Bet
Categories Type: Problem   Department: Product   Category: Not Categorized
Description
We have a test site that is using the SSurfer.AspRequest 
component to access a system on AS400 (TN5250). It was 
working earlier, but as of a couple of hours ago, the web 
page does not seem to be responding. 

I have talked with an AS400 administrator, and it seems 
that a session was made successfully. The logon user was 
able to successfully logon to AS400 and no errors are 
generated for the duration of that session. 

Also, we have another site that is using Screensurfer 
v2.0.4K beta2, and it is having the same problem. Could 
this be a problem with the terminal port? 

I am not very familiar with Screensurfer, so I hope I have 
explained the problem correctly. Your help is much 
appreciated!
Append By: JKwan  When: 2001-02-15 17:11:58  New Status: Pending IE
Comment
I don't know if this is useful, but I have written a Visual 
Basic application that makes use of the 
ASPSurferLib.SSRequest component to do basically what is 
done in the Active Server Page above. The error that is 
returned is: "Unable to connect to group LU_Group_1--rc=3 
(Connection Negotiation failed - LU may already be in-use)."

Also, please let me know if you would like to see the 
SurfDiag.Log file. 

Thanks!
Append By: WindSurfer  When: 2001-02-15 17:15:19  New Status: Pending Customer
Comment
Yes, the surfdiag.log file would be very useful, as would 
the templates.log file, both of which are created when 
running Screensurfer in diagnostic mode.

Please email to surfer@ie.com, attaching the two files and 
setting the subject as Ticket #680...