Description
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ON the AS/400 main menu, clicked on User Tasks
Then clicked on display or change your job. Presented 'Work
with Job screen for a second or two, then, by itself, moved
to present 'Go To Menu'
This is very strange. However, when you get to Go To Menu
via the above, or via typing 'GO' and F4, you have the
following problem:
Pressing F3=exit on the bottom or F3 on the key pad to the
right or Cancel and F12 - nothing happens. Stays there
forever. We had to exit connection to get out of there
The message on the bottom says parameter MENU required. You
do not require it on the AS/400
also: The bottom bar with enter, help, Command line cancel,
is not on the screen
If you do put in a menu name, ie: backup, you are taken to
the backup menu, but then, when pressing F12 (Cancel) it
took us back to the GO screen. not to the last menu, as
happens on the AS/400
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Comment
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Amir, for us to diagnose better what is going on with your
application, please do the following:
- stop the Screensurfer service
- double-click on the Screensurfer Service Control Panel
from the Screensurfer folder
- make sure the "Diagnostic Mode" check box is selected
- click on the "Start" button (and watch the sky turn blue)
- now the Screensurfer service is started, please perform
the screen transitions you mention above
- once complete, please send us the surfdiag.log and the
templates.log files in your \screensurfer\hostserver
directory to surfer@ie.com
We will take a look at these files and get back with you as
soon as possible. Thanks!
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