I am using Screensurfer 5250 emulation. After experiencing 
no problems installing the product and connecting to our 
AS/400, I encounter the following error message every time 
I try to access a menu or key in a command.

SurferScript Error Encountered

Executing Section..... global.5250status (line 20310816)
Last recognized host connection screen..... as400.menu_a
Failing Component..... <TEDATA>
Description of Failure..... The calculated offset of 1921 
exceeds the screen size of 1920.

A pop up window appears...Internet Explorer Script error. 
An error has occurred in the script on this page..etc etc

What is causing this problem?

Many Thanks

We recently updated our download with a new build designed 
to support dynamic screen size changes.  This has caused a 
problem with the line 25 status area on 5250 displays.

We will provide a fix in a few hours.  Meanwhile, you can 
comment-out the line:

  <TEDATA 25 1 80><BR>

By changing it to:

<!-- <TEDATA 25 1 80><BR> -->

We have identified the problem as a clash between a template 
update and existing internal edits.

In fact, the above fix is wrong, since what you have looks 
like:

<TEDATA 25 1 screen.columns><BR>

To make it work best (for now) change it to:

<TEDATA 25 1 80><BR>

That will fix the existing internal edit, which is missing 
the existence of the status row.

I have only been using Screensurfer for a few hours and 
therefore not too sure with exactly what it is that I'm 
supposed to do in order to resolve the problem.
Can you be a little more specific?
Is it possible to speak to someone who would be able to 
provide us with a walk-thru of the product? We are in 
Melbourne Australia.

Your help is appreciated..

OK--here are simpler instructions, as we have fixed the 
internal problem with the distributed templates.

1. Stop Screensurfer if running
2. Download ftp://www.screensurfer.com/T2_0_9Y.zip
3. Unzip to \screensurfer\bin to replace ielua.exe and 
see32.dll
4. Restart Screensurfer--it should work fine now.

Thanks
What are your support hours? I can see you responded 21:47?

Do you have support from the UK earlier in the day or all 
support is from the USA?

Thanks

AMIR

Our formal support hours are 9:00 to 18:00 EST (New York / 
Boston, U.S.).

We have Web access from home and frequently check-in to see 
if there's anything needing responses...

From your part of the world, the best times for dialog are 
first thing in the morning, when we have an overlap...

The problem disappeared after we downloaded and applied the 
fix

Thanks