On our first try using Screen surfer after loading the 
software we received the message.

Internal COmmunications errror with SSurfer.AspRequest
Error Description:
Unable to send HEADER to HTTP host 
"support.screensurfer.com:80"-- Error Code = 10057,
Description = WSAENOTCONN: tHE SOCKET IS NOT CONNECTED.

Your ASP component isn't configured to use your Screensurfer 
server--it is configured for our SupportCenter.

Most likely your firewall is preventing it from accessing 
support.screensurfer.com or something like that.

To remedy the situation, you can re-install, this time 
specifying your Screensurfer machine (or LOCALHOST if 
installed on the same machine), or edit in the registry the 
following key/value:

HKEY_LOCAL_MACHINE/Software/Intelligent 
Environments/AspRequestTarget:Address

The value is currently support.screensurfer.com:80 --change 
to (most likely) localhost:82

Once you've updated to localhost:82 (port 82 is probably 
what Screensurfer is configured for if IIS was running 
during your install), make sure Screensurfer is started on 
the machine and then you should be able to test the 
surftest.asp file installed under the ASPsurfer directory.