Short Description
|
Toy Mainframe hanging
|
Entered
|
By:
jennifer.genzlinger@experian.com
When: 2000-04-17 12:21:11 Build: 2.0.7A
|
Categories
|
Type:
Problem
Department: Product
Category:
Not Categorized
|
Description
|
when using the toy mainframe the billing screen will just
hang.. it works fine one day and then the next it keeps
hanging on the billing screen. i tried looking at the trace
file but nothing was shown for the click on the continue
button. if you were to stop it and then open it up in the
dev center and push the continue button again it will move
on to the next screen.. i'll also send the script and my
billing template.. could you look over this and let me
know if you see anything funny.. i thought maybe it was
getting caught in the handler so i coded for the pf4 at the
very beginning but that didn't seem to work either..
let me know what you see.. thanks..
if you could let me know as soon as possible that would be
great.. i need to send the new script out to someone today
so it can be used for a sales presentation. let me know if
you have any questions.
|
|
Append
|
By: Big Kahuna When: 2000-04-17 18:08:08 New Status:
Pending Customer
|
Comment
|
I ran thru the add order process and all was fine. I also
ran thru the change order process and all was fine as
well. I did notice that in the change order process you
have .setcursor statements in the flow of changing an order
and the screens are protected. Try removing the .setcursor
statements on the screens where there is no default cursor
positioning and try again...
|
|
Append
|
By: jennifer.genzlinger@experian.com When: 2000-04-18 16:33:46 New Status:
Pending IE
|
Comment
|
this problem may not occur the first time you run through
and order. maybe try to enter a number of orders. like i
said, it is sporadic and won't hang one time but the next
it will. is there a way to force it to the next screen so
there is no way to hang or would there be a setting on his
laptop that could cause this..
|