Short Description
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Memory error in Windows 2000
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Entered
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By:
Big Kahuna
When: 2000-02-22 18:01:40 Build: 2.0.6F
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Categories
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Type:
Problem
Department: Product
Category:
DevCenter Compiling
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Description
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This was reported by Realmed...
About once a day, after a large amount of editing templates
and compiling, the developer will get the following message
in Windows 2000 when doing a compile:
Application error "ielua.exe"
Instruction at "0x0044cb14" referenced memory "0x000000004"
memory could not be read
The user usually has to reboot their system to get the SS
service started again. We tried to start the SS service in
diagnostic mode to have them forward the surfdiag.log file
to iE and the surfdiag.log file says that the SS service
started successfully eventhough the user gets
the "Application error" message listed above...
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Append
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By: WindSurfer When: 2000-02-22 23:52:08 New Status:
Pending Customer
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Comment
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What we need the customer to do is to activate Dr. Watson
error reporting on the server, using the command:
drwtsn32 -i
This installs Dr. Watson as the error handler, so that
following future traps the customer can email to us the file
c:\winnt\drwtsn32.log.
That, along with sending us their templates so that we can
reproduce possibly in the lab.
Note that one need not reboot the system, but that the Task
Manager can be used, and the IELUA process stopped from the
task list, without fear of damage to any file structures or
other elements. IELUA keeps no open files or other
resources that a STOP of the task will not clean up neatly.
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Append
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By: Big Kahuna When: 2000-02-23 17:05:11 New Status:
Pending Customer
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Comment
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Sent Realmed an email requesting the above. Thanks Mr.
Surfer!!!
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