Ticket #463 ( Closed )

Short Description Emailing Spanish Accented Characters
Entered By: br@nwl When: 2000-02-22 17:32:18 Build: 2.0.8A
Categories Type: Question   Department: Product   Category: SurferScript
When I send email through the smtp server, all accented 
characters are converted into a tilde (~).  The subject 
line works properly, but the body text doesn't.  I've tried 
with and without TENOTEXT tags.

The log shows the characters already converted, so I know 
it's not the mail server making the conversion.  Can this 
be fixed.

Append By: WindSurfer  When: 2000-02-22 23:47:10  New Status: Pending Customer
This can certainly be fixed--it is probably a character set 
issue that is a setting in the e-mail interface.

We should be able to resolve this over the next few business 
days, but due to vacation schedules, a complete resolution 
will probably not occur until Monday.

Please let us know if this is a problem for you and we can 
Append By: br@nwl  When: 2000-02-24 10:43:02  New Status: Pending IE
I think Monday'll work fine for us.

Append By: WindSurfer  When: 2000-02-25 10:40:19  New Status: Pending Customer
We have identified that there is a new option that you will 
be able to add to the mail profile to set the MIME type 
option for the e-mail body.

This will also enable HTML-formatting of the E-mail.

Will get this in on Monday and let you know when it is 
Append By: br@nwl  When: 2000-02-28 12:23:36  New Status: Pending IE
ok, I'll be waiting.

Append By: WindSurfer  When: 2000-02-28 15:38:19  New Status: Pending Customer
This is now available at 

To activate, use the new QUOTED attribute of the 
MAILPROFILE, as documented:

This optional parameter will set the text contents type. The 
default value for this setting is NONE which means standard 
7-bit ASCII text in the e-mail body. To send any non-7bit 
characters, such as any diacritic characters common in 
European languages, include this with a value of "PLAIN" 
(for example, QUOTED="PLAIN"). If composing your E-mail as 
HTML text, set this value to QUOTED="HTML". 
Append By: br@nwl  When: 2000-02-29 14:13:49  New Status: Closed
That nailed it!

Thanks again,