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Short Description
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SMTP address failure
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Entered
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By:
Tom Kent
When: 1999-09-07 10:22:33 Build: 2.0.5D GA
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Categories
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Type:
Problem
Department: Product
Category:
Configuration
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Description
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I'm getting an addressing failure:
DURING: Opening Smtp Connection to "dhs10093" INFO: Missing '<' delimiter in email address.-- Third and Final try: saving mail item in Events directory SERVER: dhs10093 FROM: tkent SUBJECT: test RECIP: tom.kent@myserver MESSAGE: just did a case note for 00000051 I get the same error without the <tom> in the address
<TEDECLARE MAILPROFILE
service="smtp"
smtpserver="dhs10093"
userid="tkent">
<TEDECLARE VAR add1 TEXT DATA "<tom>tom.kent@myserver">
<TENOTEXT>
<TEMAIL SUBJECT="test">
<TERECIPIENT Address=add1 TYPE="TO">
</TENOTEXT>
just did a case note for <TESHOW web.identifiercase>
</TEMAIL>
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Append
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By: WindSurfer When: 1999-09-07 10:27:51 New Status:
Pending Customer
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Comment
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Sorry for this, as it is an issue with the SMTP support which has some incomplete documentation in regards to the TEDECLARE MAILPROFILE.
The key here is that the userid needs to be your e-mail address using the format:
Friendly Text<EmailAddress>
As in:
<TEDECLARE MAILPROFILE
service="smtp"
smtpserver="mail.mycompany.com"
userid="Customer Support<support@mycompany.com>">
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Append
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By: WindSurfer When: 1999-09-07 15:22:15 New Status:
Closed
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Comment
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Further errors were encountered, handled over e-mail...SMTP server responded with a "missing hello" error.
Subsequently, a new version of the email library was acquired and implemented in ftp://ftp.ieinc2.com/pub/surfer/t2_0_5F.zip (this includes both a new ielua.exe and a new see32.dll which is the email smtp library).
In addition, the SMTP server was reconfigured to enable forwarding of messages originating from the Screensurfer server.
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