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Short Description
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Getting HTTP 404 from Netscape on /surfer/connect/...
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Entered
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By:
skimedic
When: 1999-07-12 11:31:27 Build: 2.0.4P (be
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Categories
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Type:
Problem
Department: Product
Category:
Troubleshooting
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Description
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We are getting a HTTP 404: Sorry, requested file not found... from Netscape 4.x only on the following link:
<A HREF="/surfer/connect/LU_GROUP_1/<TEMACRO CLOCKTICKS>"
OnMouseOver="Switch('INTRANETPACT','DOWN','c')"
onMouseOut="Switch('INTRANETPACT','UP','c')">
<IMG NAME="INTRANETPACT"
SRC="/IMG/INTRANETPACTUP.GIF"
ALT="INTRANETPACT"></A><BR>
Location line in browser displays
"http://<server name>:<port>/surfer/connect/LU_GROUP_1/<number>"
Interestingly enough, if user hits "Reload" on the
browser,
"http://<server name>:<port>/docs/surfer.css
is displayed...
We only get this error in that particular version of the Netscape. All versions of IE work, and the older 3.x Netscapes work also.
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Append
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By: skimedic When: 1999-07-12 11:34:00 New Status:
Pending IE
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Comment
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Ok, so I need to clean up the code before submitting.
soory.
<A HREF="/surfer/connect/LU_GROUP_1/<TEMACRO CLOCKTICKS>"
OnMouseOver="Switch('INTRANETPACT','DOWN','c')"
onMouseOut="Switch('INTRANETPACT','UP','c')">
<IMG NAME="INTRANETPACT"
SRC="/IMG/INTRANETPACTUp.gif"
ALT="INTRANETPACT"></A>
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Append
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By: WindSurfer When: 1999-07-12 11:46:18 New Status:
Pending Customer
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Comment
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Sorry for the behavior of the SupportCenter-- we are going to make it auto-fixup any sample HTML at some point. Meanwhile, anytime you input sample/example HTML, just put it in a PRE block and use the FixSampleCode button to run some escaping JavaScript which will find all stuff between PRE block tags and escape the leading < characters.
Now, as to your problem. SORRY-- you must have a very new 2.0.4 build, as in around 2.0.4N we implemented extended attributes for both 5250 and 3270 using a style sheet, and it is being included for any Netscape4+ browser.
Fix-- have all your Netscape users use 3 or lower. Just kidding. Grab ftp://ftp.ieinc2.com/pub/surfer/surfer.css and copy to \screensurfer\hostserver\docs and this will fix the problem.
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Append
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By: skimedic When: 1999-07-12 12:19:53 New Status:
Closed
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Comment
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that did it. thanks!
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