Ticket #349 ( Pending Customer )

Short Description HTML Logging
Entered By: gaucho When: 1999-07-09 17:19:59 Build: 2.0.4O (be
Categories Type: Question   Department: Product   Category: Not Categorized
I am using WebTrends to analyze screensurfer activity. I would like to track the browser and the referer. They're both not showing up. Also, as I am looking at the analysis, somethings doesn't make sense. For example, we have a screen that is about two or three screens after the expected entry points, yet it is showing as the top or the second entry screen for a user session, according to webtrends. I could send you the webtrends report so that my question may be clearer.
Append By: WindSurfer  When: 1999-07-09 17:25:28  New Status: Pending Customer
Comment How about sending a portion of the HTTP log instead of the WebTrends report, as this has the guts rather than the pretty face :)

Also, note that the URL that is typically used in a Screensurfer session isn't always that helpful-- that is why each HTTP log entry is made at the end of the hit, and you are able to update/change the Task.HttpAgent, Task.HttpURL and Task.HttpReferer to whatever you want, such as the active Screen Name...

Append By: gaucho  When: 1999-07-09 17:37:47  New Status: Pending IE
Comment thanks. I ftp'ed it to your site.
Append By: gaucho  When: 1999-07-09 17:43:06  New Status: Pending IE
Comment I also added this code in my footer section which is included on all sections.
<teif Task.SessionActive>  
<teset Task.HttpUrl="/screens/"+Screen.ScreenID>
Append By: WindSurfer  When: 1999-07-09 21:32:06  New Status: Pending Customer
Comment That's good-- just now you have to make sure that all your TEACTION ENTER ... SKIPSCAN tags get changed to TEACTION ENTER SKIPCODE otherwise the Screen.ScreenID will not get updated at the completion of the TEACTION ENTER.
Append By: WindSurfer  When: 1999-07-10 07:03:09  New Status: Pending Customer
Comment Not sure what's happening-- the HTTP log has both AGENT (browser) and referrer just fine.

Are you telling WebTrends that the log is IIS Enhanced format? That's what Screensurfer outputs...maybe there is something odd in spacing that WebTrends is tripping on?