Ticket #33 ( Closed )

Short Description Problems with CFX_Surfer Cold Fusion function
Entered By: P-Buchanan@uchicago.edu When: 1998-05-23 10:11:21 Build: 1.03.07A
Categories Type: Problem   Department: Product   Category: Installation
Hello, I'm evaluating the Screensurfer product. I am running NT 3.51 server and ColdFusion 3.1.1 I downloaded and installed the CFX_Surfer Cold Fusion extension. When I try to test it, I get the following error....
Error Occurred While Processing Request

 Error Diagnostic Information
 Error loading CFX custom tag library
The library associated with the custom tag CFX_Surfer (c:\website\w_htdocs\cfx) was not found.

Please check the LibraryPath entry for this tag in the custom tag database to verify that the library file exists and is accessible by the Cold Fusion service.

Date/Time: 05/23/98 08:57:36
Browser: Mozilla/4.04 [en] (Win95; I)
Remote Address:
HTTP Referer: http://admin-www.uchicago.edu/cfxsurfer/Results.cfm
Template: C:\WebSite\htdocs\cfxsurfer\Detail.CFM
Query String: Authors__FirstName=Jackie&Authors__LastName=Collins&Authors__YearBorn=


Append By: WindSurfer  When: 1998-05-25 09:58:28  New Status: Pending Customer
Comment The first build of CFX_Surfer.dll in the tags download section was unfortunately built with debug flags on. This causes a DLL load error unless you have the debug versions of the MS C runtime installed on the machine.

This was corrected and a new version of the install program was posted on the Allaire site at about noon EST on Thursday, May 21.

Try downloading again and let us know if you still have a problem loading the DLL.

Also, Screensurfer itself can only install and run on NT 4.0-- are you also trying to run Screensurfer on NT3.51?

Append By: P-Buchanan@uchicago.edu  When: 1998-05-26 21:27:15  New Status: Pending IE
Comment Thanks for your quick response. I'm running the Screensurfer server on NT 4.0. Our Website is currently running NT 3.51. We are trying to run only the cold fusion CFX tag on this server.

I've downloaded the latest version of CFX_Surfer and am now getting a different error message....

Error Occurred! Sorry, but your query caused an error in the SurferScript template that services this request-- the status is:
Variable Value
FailMessage No Session available--must be connected for TELOOP macro!
FailSection cfsurfer.booklist
SessionKey ScreenID