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Short Description
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Upgrading production to new screensurfer server
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Entered
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By:
intek
When: 1999-02-03 17:25:09 Build: 1.03.25d
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Categories
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Type:
Question
Department: Product
Category:
Installation
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Description
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Greetings,
I am planning on upgrading our production sytem to version 1.03.27 core (10/20) with ielua.exe 28L of the SS server from 1.03.15c core (06/23) and ielua.exe 25d.
I was wondering if it was possible to revert back to the old version of screensurfer server software in case the upgrade does not go well? I would expect a simple re-installation of the server to solve this problem, but I wanted to be sure.
Thanks,
-jason
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Append
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By: WindSurfer When: 1999-02-04 08:22:25 New Status:
Pending Customer
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Comment
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You can go back without a problem-- there is a 28M that has some additional fixes that we would recommend for the upgraded.
The one thing to watch-out for is Service Pack 4-- this won't work with 1.3.15-- you need 1.3.27 or higher.
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Append
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By: intek When: 1999-02-04 13:00:31 New Status:
Pending IE
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Comment
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Thanks for the feeback, I'll let you know how it goes.
-jason
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Append
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By: WindSurfer When: 1999-02-11 20:00:38 New Status:
Pending Customer
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Comment
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Jason--(and/or Will)--
A recent discovery makes it important that you go to build 1.3.28R (ftp://ftp.ieinc2.com/pub/surfer/T1_3_28R.zip).
If your initial connection page is over 4K in HTML, it can lead to users acquiring other user's connections (fixed in build R). This is due to a change in how the connection sessionkey cookie was delivered and affects most of build 1.3.28...
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Append
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By: intek When: 1999-02-15 14:04:25 New Status:
Pending IE
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Comment
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Thanks for letting us know! That could be really bad situation. :)
The new server appears to be quicker and more stable (since we migrated to 1.3.28R) however I am noticing that the Java applet that loads when doing a "Details" inspection of various connections, sometimes crashes the browser (Netscape 4.5) or gives the error:
"Invalid SSCheck Protocol-!-23..."
The crashing doesn't appear to happen as often if I use Internet Explorer, but since we are a Netscape Shop, I prefer to stick to that browser.
-jason
ps. Sorry for sticking this in here...I can start a new thread if you like.
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Append
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By: intek When: 1999-02-15 14:08:46 New Status:
Pending IE
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Comment
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Was viewing the above message and noticed that the browser is hiding a couple HTML tags in the error, it should look like this:
Invalid SSCheck Protocol-<HTML><head>!-23...
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Append
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By: WindSurfer When: 1999-02-15 15:18:03 New Status:
Pending Customer
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Comment
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You probably don't need the SSSynch applet-- you can disable with REGEDIT-- update:
HKEY_LOCAL_MACHINE/Software/Intelligent Environments/Screensurfer/Config/SynchType
And change the value from 1 to 0.
Thanks for the heads-up, we are planning some fixes/enhancements to SSSynch and your input is appreciated.
By the way, any time you want to preserve all your HTML in a SupportTicket without a lot of work, just bracket the HTML with a <PRE> and </PRE> tag, then use the "FixSampleCode" button on the ticket entry screen-- the SupportCenter includes some JavaScript to go through and change all your "less than" symbols to < text...
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