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Short Description
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Blank Page returning from use of form URL from swept session
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Entered
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By:
Michael - Charleston
When: 1999-02-02 14:34:02 Build: 1.03.07A
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Categories
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Type:
Question
Department: Product
Category:
Troubleshooting
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Description
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I started a session, then, keeping the page up in my browser, waited about an hour until I was sure my session had been swept. Then, I re-submitted my search and I got a blank page back instead of a page saying my session was no longer valid. Here's the URL for you to try it yourself:
http://www3.charlestoncounty.org/surfer/form/emulator/3_caB1023867937_1023871968
Any ideas?
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Append
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By: WindSurfer When: 1999-02-03 21:16:52 New Status:
Pending Customer
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Comment
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Which build is this happening in -- we fixed a problem with swept sessions not being locked-out from the previous user in build 1.3.28K or so--
Latest build, 1.3.28M, has this fix in it--
ftp://ftp.ieinc2.com/pub/surfer/t1_3_28M.zip.
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Append
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By: Michael - Charleston When: 1999-02-04 11:42:43 New Status:
Pending IE
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Comment
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I installed build M. Now I no longer get a blank page I get the warning "Document contains no data" - which is better, but is it possible to generate a "Session Not Valid" message like currently appears for the non-form emulator links? That's certainly a lot more descriptive and useful to the end user . . .
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Append
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By: WindSurfer When: 1999-02-04 13:44:46 New Status:
Pending Customer
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Comment
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Please check your global.invalid section-- is there anything in it? That should be played when a user tries to reconnect to an invalid session.
Another possibility is that the session isn't actually being swept-- are you manually sweeping using the console button, or using some other means, like an timed interval section?
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Append
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By: Michael - Charleston When: 1999-02-08 09:54:30 New Status:
Pending IE
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Comment
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YES, there is text in the Global.invalid section, and yes it does get "played" when a user tries to connect to an invalid session via a sendkey or transaction URL (/surfer/sendkeys/62_abe528868140_534040171/[pf2]/courtcriminalresults.criminalinquirycaseselection) - HOWEVER, as I said, when a user tries to reconnect to an invalid session via a form/emulator URL (http://www3.charlestoncounty.org/surfer/form/emulator/3_caB1023867937_1023871968) they STILL get a blank screen on Live Server (even after installing build M) - it's almost as if the form/emulator cgi isn't doing any session validation.
And YES, the sessions shoud be getting swept as this is performed every ten minutes using a timed interval section.
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Append
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By: WindSurfer When: 1999-02-08 11:05:37 New Status:
Pending Customer
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Comment
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Found it-- this is caused by a recent change that is backed-out in build T1_3_28N. Screensurfer was returning the global.invalid page but with an HTTP code of 400, which the browser then uses without displaying the page...
New build is at ftp://ftp.ieinc2.com/pub/surfer/t1_3_28n.zip
Sorry for the delay...
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