Ticket #172 ( Closed )

Short Description Printing a page
Entered By: gaucho When: 1998-09-29 13:49:51 Build: 1.03.25d
Categories Type: Question   Department: Product   Category: Troubleshooting
When our users try to print out a screensurfer page, they get the message -->"DATA MISSING..." We have been able to print before so i know it's possible, so what's the solution to this?
Append By: WindSurfer  When: 1998-09-29 14:09:38  New Status: Pending Customer
Comment Try it with IE4 and NS4 first from your own wkstn to see how they do with printing.

Then, see if any page will print at a user station, such as the very first and/or simplest page.

Next, do a view source of one of the "bad" pages, and copy to a test.html file, and open that in HomeSite or another browser with HTML validation...validate the HTML for missing close tags and other problems that could be tripping-up the printing support.