Ticket #171 ( Closed )

Short Description Blank page
Entered By: gaucho When: 1998-09-29 11:14:38 Build: 1.03.25d
Categories Type: Problem   Department: Product   Category: Troubleshooting
Sometimes users get a blank page and so they are forced to RELOAD the same page to show up. Is ther e a way to detect whether the page was fully loaded and if there's a way to automatically force it to load again if it did not load properly?
Append By: WindSurfer  When: 1998-09-29 12:10:50  New Status: Pending Customer
Comment I don't know of any way to do that, because until you know the circumstances of how the blank page occurred, you can't really do anything about it.

The only thing I can think of is a little JavaScript right in the header that sets a variable to 1, and then add a userLoadScript() function that sets it to 0...then have a timer-driven function that checks the value and if it is still 1, reload the page???? Then you are never guaranteed that the header JavaScript will even show-up!

You just have to start acquiring as much information as you can on the circumstances of the blank pages; when and how, doing what and so on...then narrow-in on where in your scripts there could be a blank page resulting...