Ticket #119 ( Closed )

Short Description compiler failed when application log filled
Entered By: PeteL When: 1998-08-20 06:11:23 Build: 1.03.20d
Categories Type: Problem   Department: Product   Category: DevCenter Compiling
Description
don't know for sure that there's a direct correlation here, but they did happen at exactly the same time - tried to compile the server code from my desk, got no response - PCAnywhere'd into the server, saw message that the application event log had filled - ss had crashed. cleared the log, restarted ss, no problem.
Append By: WindSurfer  When: 1998-08-21 21:48:12  New Status: Pending Customer
Comment Can you remember what kind of messages were filling the log and if there were any Screensurfer Application messages close to the time of the crash?
Append By: PeteL  When: 1998-08-25 07:18:57  New Status: Pending IE
Comment "A field starting at row1, column 1 has no attribute at end of screen" - this is one I haven't noticed before. There are a few of them from yesterday, certainly not enough to choke the log. I have no idea how to track that message to a specific problem, though. The log was mostly filled with "no data received on HTTP socket" and "WSCONNABORTED" messages. I have also reset the log options to wrap as needed, instead of wrap only messages older than 7 days.
Append By: PeteL  When: 1998-08-26 06:54:01  New Status: Pending IE
Comment correction - WSAECONNABORTED is the other frequent message, but the "no data received" is much more frequent. Also a couple more that hopefully you could help me out with -

Execution in section "comon.function_head", Module "FieldIsEntry"
The calculated offset of 0 exceeds the screen size of 1920

Well, I hardly think 0 exceeds anything! (event ID 5).

And here's a new one - we have just begun a trial of a monitor that provides, among other things, monitoring of web servers. The product is called WhatsUp from Ipswitch. Every time it polls your server, you spit out the following message:

Unrecognized HTTP command

DETAILS:
HEAD /HTTP/1.0
Accept: */*
User-Agent: Ipswitch_WhatsUp/3.5

I assume it is using some HTTP command that you have not implemented?

Append By: WindSurfer  When: 1998-08-26 07:30:59  New Status: Pending Customer
Comment You're right-- it is a missing command, but I expect to get it in very soon...it is a request for a file's timestamp only, without the data, and there are a few browsers that use it to check if a refresh is needed.

Can you please add two quick tickets, one for the FieldIsEntry range error, and another for the HTTP HEAD command not supported? That will let us track seperately from the log full issue.

Append By: PeteL  When: 1998-08-26 07:42:20  New Status: Pending IE
Comment tickets 122 and 123 entered. any details you can provide on the

"a field starting at row 1, column 1 has no attribute at end of screen"

message?

Append By: PeteL  When: 1998-08-26 09:14:51  New Status: Pending IE
Comment BTW, the compiler failed again this morning - before crashing (with no Dr. W, no log message), it sent "term port killed" to my browser - I guess it killed more than that. There were Dr. W. windows saying error detected application log being generated (or something like that), but then another window popped up saying couldn't connect to the application, NT error code 47 (I think). Anyway, it basically went away leaving no trace.
Append By: PeteL  When: 1998-08-27 07:01:31  New Status: Pending IE
Comment last update should probably have been made to ticket #97, so i'll put any future compiler crash info in there, unless it has to do with this log fill situation.
Append By: WindSurfer  When: 1998-11-09 21:47:18  New Status: Closed
Comment I think this ticket was about more details for the no attribute at end of screen-- is that still a problem or can we close it?