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Tech Support Documentation for Inventu Viewer

Navigation: Diagnostic Codes and Recommended Actions

HLLERR01-3: Invalid DataEntry Position

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A write attempt was made to position containing an attribute--Keystrokes or HLLAPI key sequence writing to incorrect screen location.

 

Please catch using global trace option--this may take some time to reproduce--you can watch the Event Log to spot once it has occurred...

 

Once you have traced, submit a new Support Ticket and attach a zip of the trace files.